Terms of Use

Last Updated: October 7, 2026

Overview

This website (the “Site”) is operated by Commerce Box LLC, a Delaware limited liability company doing business as KuroZhen (“we,” “us,” “our,” or “KuroZhen”). KuroZhen offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our Site and/or purchasing a product from us, you engage in our “Service” and agree to be bound by the following Terms of Use (“Terms”), including any additional terms, conditions, and policies referenced here or available by hyperlink, such as our Privacy Policy, Shipping Policy, and Return & Refund Policy. These Terms apply to all users of the Site, including without limitation browsers, customers, vendors, and contributors of content.

Please read these Terms carefully before accessing or using our Site. By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not agree to all of the terms and conditions of this agreement, you may not access the Site or use any of our services.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you. Any new features or tools added to the Site are also subject to these Terms. It is your responsibility to check this page periodically for changes.

KuroZhen is an online retailer of kitchen knives and cutlery, and we sell our products directly to consumers through this Site. Orders are fulfilled and shipped from our facility in Chicago, Illinois, USA. Our full contact details, including our business address, email, and phone number, are listed in Section 18 below.

Section 1: Eligibility & Site Use

By using this Site, you represent that you are at least the age of majority in your state of residence, or that you have the consent of a parent or legal guardian. You must be at least 18 years old to purchase products from this Site. You may not use our products or the Service for any illegal or unauthorized purpose, and you agree not to violate any laws in your jurisdiction, including but not limited to copyright laws, in connection with your use of the Site. You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of these Terms will result in immediate termination of your access to the Service, at our sole discretion.

Section 2: Products, Purchases & Payment

If you wish to purchase any product made available through the Site (a “Purchase”), you may be asked to supply certain information relevant to your Purchase, including without limitation your payment card number, expiration date, billing address, and shipping information. You represent and warrant that (i) you have the legal right to use any payment method(s) submitted in connection with any Purchase, and (ii) the information you supply to us is true, correct, and complete.

We use third-party services to facilitate payment processing. By submitting your information, you grant us the right to provide that information to these third parties, subject to our Privacy Policy. Our checkout is secured with SSL/TLS encryption, and payments are processed by PCI-compliant payment providers; we do not store your full payment card number. We accept the payment methods displayed at checkout. We do not sell customer contact details to third parties.

All prices are listed in U.S. dollars (USD). The total cost of your order, including the product price, any applicable sales tax, and any shipping charges, is shown at checkout before you submit your order. We do not add hidden fees or surcharges. All purchases are one-time payments, and we do not charge recurring or subscription fees.

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of a product, suspected fraud or an unauthorized or illegal transaction, or an error in your order. We may, in our sole discretion, limit or cancel quantities purchased per person, household, or order, including orders that appear to be placed by dealers, resellers, or distributors without our authorization. If we cancel or change an order, we will attempt to notify you using the contact information provided at checkout. If we cancel all or part of an order after you have been charged, we will issue a full refund for the canceled portion to your original payment method.

Prices for our products are subject to change without notice. We reserve the right at any time to correct pricing or product description errors, and to modify, suspend, or discontinue any product, promotion, or the Service, or any part of it, without liability to you or any third party. Price changes will not affect orders that have already been placed. Except for errors corrected as described in Section 11, the price charged for your order will be the price displayed at checkout when you submit it.

Section 3: Shipping & Returns

Orders are shipped in accordance with our carrier's terms. Risk of loss and title to items purchased pass to you upon our delivery of the item to the carrier. For full details on delivery timelines, damaged or lost shipments, and return or exchange eligibility, please review our Shipping Policy and Return & Refund Policy. Because our products include sharp bladed items, please follow the packaging instructions in our Return & Refund Policy, including securely wrapping blades and not taping directly to the cutting edge, when returning or exchanging any knife.

Section 4: Product Use & Safety

Our products include chef's knives, kitchen knife sets, and other bladed cutlery that are inherently sharp and can cause injury if mishandled. Our products are culinary knives and kitchen tools intended solely for food preparation. They are not designed, marketed, or sold as weapons, and we do not sell switchblades, fighting knives, balisongs, or any other knives intended for self-defense or combat. You are responsible for complying with local laws on the purchase, possession, and transport of knives, and we may decline to ship to locations where the sale of a product is restricted. By purchasing or using our products, you acknowledge and agree that: (a) our products are intended for their ordinary culinary purpose and should be used, stored, and cleaned only as directed in the care instructions provided with the product; (b) our products should be kept out of the reach of children and used by adults, or by minors only under direct adult supervision; (c) product images, weights, and dimensions are provided for general reference and the item you receive may vary slightly; and (d) we are not responsible for any injury, damage, or loss arising from misuse, improper handling, improper storage, or use of our products in a manner inconsistent with their intended purpose or included instructions.

Section 5: Accounts

When you create an account with us, you represent that you are 18 years of age or older and that the information you provide is accurate, complete, and current at all times. Creating an account is optional and free; you may also check out as a guest. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

Section 6: Intellectual Property

The Site and its original content, features, and functionality, including text, graphics, logos, product photography, and software, are and will remain the exclusive property of Commerce Box LLC and its licensors, and are protected by U.S. and international copyright, trademark, and other intellectual property laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent. You may access and use the Site for personal, non-commercial purposes only. Any reproduction, modification, distribution, or commercial use of Site content without our written consent is prohibited.

Section 7: User Reviews & Contributions

If you submit product reviews, comments, photos, or other content to the Site (“Contributions”), you grant us a worldwide, royalty-free, irrevocable, sublicensable license to use, reproduce, edit, publish, display, and distribute such Contributions in any medium. However, we will not use your name, likeness, or personal photos in paid advertising without your separate, express consent. You represent that your Contributions do not violate any law or infringe any third party's rights, and do not contain unlawful, defamatory, obscene, or otherwise objectionable material. We may, but are not obligated to, monitor, edit, or remove any Contribution at our sole discretion, and we take no responsibility and assume no liability for content posted by users.

Section 8: Prohibited Uses

In addition to other prohibitions set forth in these Terms, you may not use the Site or its content: (a) for any unlawful purpose; (b) to violate any applicable local, state, national, or international law or regulation; (c) to infringe upon or violate our intellectual property rights or those of any third party; (d) to harass, abuse, threaten, or discriminate against any person; (e) to submit false or misleading information; (f) to upload or transmit viruses, malware, or any other malicious code; (g) to collect or track the personal information of others; (h) to spam, phish, or scrape the Site using bots, crawlers, or other automated systems; or (i) to interfere with or circumvent the security features of the Site. We reserve the right to terminate your access to the Service for violating any of these prohibited uses.

Section 9: Customer Conduct

We are committed to respectful, professional interactions with all of our customers. We reserve the right to deny service, including the acceptance of future orders, to any individual who engages in abusive, discriminatory, threatening, or harassing behavior toward our staff or representatives. Any return, refund, or warranty request that qualifies under our Return & Refund Policy or applicable law will still be honored, although we may require that it be handled in writing by email.

Section 10: Third-Party Links & Tools

Our Site may contain links to third-party websites or services, and we may provide access to third-party tools, that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, terms, or practices of any third-party sites or tools. Your use of any third-party links or tools is entirely at your own risk, and we encourage you to review the applicable terms and privacy policies of any third party before you engage in a transaction.

Section 11: Errors, Inaccuracies & Omissions

We are constantly updating product information on the Site and may experience delays in doing so. Information on the Site may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any such errors and to change, update, or remove information, or to cancel orders arising from such errors, at any time and without prior notice, including after an order has been submitted. If we cancel an order because of such an error, we will notify you and issue a full refund of any amount charged.

Section 12: Disclaimer of Warranties

The Site and all products and services delivered through it are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, timely, secure, or error-free, or that any errors will be corrected. Some jurisdictions do not allow the exclusion of certain warranties, so some of the exclusions above may not apply to you.

Section 13: Limitation of Liability

To the fullest extent permitted by law, Commerce Box LLC, its officers, directors, employees, affiliates, agents, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of, or inability to use, the Site or any product purchased through it, whether based in warranty, contract, tort, or any other legal theory, even if we have been advised of the possibility of such damages. Because some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, our liability in such jurisdictions shall be limited to the maximum extent permitted by law.

Section 14: Indemnification

You agree to defend, indemnify, and hold harmless Commerce Box LLC, its parent, subsidiaries, and affiliates, and their respective officers, directors, employees, and agents, from and against any claim, demand, loss, liability, or expense (including reasonable attorneys' fees) arising out of or relating to your breach of these Terms, your violation of any law, or your use of the Site or our products.

Section 15: Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or the Site will be resolved by binding individual arbitration, and you and we each waive the right to a jury trial or to participate in a class action.

Section 16: Severability

If any provision of these Terms is held to be invalid, unlawful, or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms will remain in full force and effect.

Section 17: Changes to These Terms

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms at any time by posting the revised Terms on this page. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes your acceptance of those changes. Changes will not apply retroactively to orders placed before the revised Terms are posted.

Section 18: Contact Us

Commerce Box LLC

309 Coolidge Rd

Cherry Hill, NJ 08002

Email: support@kurozhen.com

Phone: (862) 902-2802

Commerce Box LLC is the legal entity that operates KuroZhen and processes all orders placed on this Site.